Give Us a Review!
What Our Actual Patients Say
Dr.Lu and his team are amazing. Slowly but surely giving me the confident smile I have been wanting. He is very informative, as well as staff on dental care, and giving me the drive to stick with my appointments! I highly recommend.
Dr. Lu is great! He's fast, friendly, and precise. I needed an implant and every other dentist I visited for an estimate told me I'd need a bone graft. Dr. Lu was able to do the implant without the graft, which saved me the trouble and lowered the cost of the implant. His staff is also super friendly, I've had consistently great experiences there and highly recommend Downtown Dental!
Glad I found Downtown Dental. Dr. Lu and his team have taken great care of me. A few examples of things they've done really stood out to me and make me feel confident in them.
First was their approach to new patients. Instead of having me just fill out a form and then come back for a cleaning, they talked with me to understand my history and where I wanted to be and then reacted to my answers. For example, I told them I hadn't had a regular cleaning for a while. They said the first cleaning will probably take longer, then, and it did. They're always thorough, but they went above and beyond for someone who had fallen behind on cleanings.
Second is the way they're handling the coronavirus crisis. I think they're doing everything they can to keep everyone safe. They nail the basics like PPE, hand sanitizer, temperature checks, and plexiglass, but they went so far as to buy a new system that allows the person who did your dental work to schedule your next appointment. That minimizes the number of interactions and avoids having people standing around in a high-traffic area.
Third is how well they handle minor dental work. They take their time and I've never felt that they rushed to get to the next patient. Also, whenever Dr. Lu needed to numb me with an injection for the work he was doing, I barely felt it. Every other time I've needed to be numbed with an injection by another dentist it was pretty painful. And the first time I went to Downtown Dental was the first time I had any dental work done and didn't feel like I was about to drown whenever water was used.
So thankful for downtown dental! Their office is in the best location if you live or work downtown it was easy to make an appointment and go on my lunch break. Also it’s beyond convenient that you can schedule your appointment and fill out all the paperwork entirely online. I did it and then was able to walk right in, head to my appointment, and then head back to work in a timely manner.
Dr. Tony and the staff at Downtown Dental are excellent. Came in for my six month check up today. Jessica cleaned my teeth and she was excellent. She also provided me with a lot of useful information and tips about taking care of my teeth while expecting and once baby is born. If you are looking for great service, Downtown Dental is the place to go!