Patient Information

Cleveland Dentist

Patient at the Front DeskWelcome to Downtown Dental Services. We strive to become your dental home to take care of all your dental needs. New patients can complete all necessary paperwork on our website in your convenient time before the first visit.

Patient Special

Free Consultation for Dental Implants and Invisalign!

New Patient Forms

Save time by completing patient registration online at any time before your appointment. Follow these links to complete your online registration:

Insurances Accepted

We accept most dental insurance plans! We will verify your insurance coverage during the initial new patient visit and process insurance claims electronically on a daily basis. Here are some of the insurance plans we accept:

Types of Payment Accepted

We take debit cards, cash, checks, credit cards, and flexible spending cards.

Major Credit Cards Accepted

Flexible Payment Options

We accept a wide range of dental insurance plans in addition to offering CareCredit and in-house discounts so that you can keep your dental expenses within your budget.

Dental Savings Membership

To help reduce the cost of dental care for patients without insurance, we offer a Dental Savings Membership Plan.

Membership includes:

  • 2 cleanings and exams for each person for 1 year
  • X-rays once per year
  • Significant discounts for other care during membership

Benefits include:

  • No waiting period
  • No pre-existing exclusions
  • No yearly maximums

Financing Your Treatment

We offer financing with CareCredit to help you afford the dental treatments you need and want.

Apply for CareCredit

You can also apply for financing with Wells Fargo Patient Advantage Credit Card program.

Wells Fargo Health Advantage Credit Card Apply

Your First Visit

When you arrive, you will be first greeted by our friendly patient coordinators. You may relax and enjoy a cup of gourmet Keurig coffee while working on the paperwork if you haven’t done so online. You will be then brought to a private consultation room with large windows facing the beautiful Euclid Avenue in Downtown. Dr. Lu will welcome you to the office and take time to understand your needs and concerns.

The new patient visit will typically consist of x-ray radiographs and doctor’s examination. Then an appropriate treatment plan will be presented to you to address your dental needs. Many times, we can start some treatment procedures, whether it’s a simple cleaning or root canal, in the first visit.

Every patient will get access to Dr. Lu’s personal cell phone number. You will receive great care in case of dental emergencies even outside the business hours.